Saturday, January 30, 2010

Some photos with my new DSLR


Well, as i said some time ago, everyone around has a DSLR, and i went to get one myself, i have been busy taking, snapping photos around, and i had some experience i wanna share. Of course i use this blog to record my journey and i want to put this DSLR story part of it,
DSLR is something where me and my wife enjoy a lot, i like playing with the camera, and my wife loves to post. of course till i become an semi expert in photo taking i will take a whole lot of her pictures,
So for the time being, my models are plants, babies, cups, pizzas, and anything under the roof. hehe

Well as you know, i got my D90 last sunday, and on monday i was playing, tuesday i was also playing till the auto focus motor fried. Why, i also dont know, play till kau kau, i think, the motor cannot take it, hahaha, anyway i was a bit disappointed, but the Manual Focus is still working, no big deal but need to do it myself,Watches

TAKO hut in Batu Pahat

Went to melaka, and then came back to KL on Thursday and straight away went home and got my warranty card and went to Lowyat. I had went to the shop and they said i have knocked the lens that is why like that, blaming me of my rough usage, Come on, how can they say that. Because i depended on them and no idea where the service center was, i obeyed their insist of passing them the lens and letting them handle the warranty thing. So i did, and they said 2 weeks. i said, so long ah? Ya loh? what you expect. So i ask for a loan lens they say, cannot, probably i m a small fry lah, they said no policy like that. I then agreed, and surrender the lens to them.
Plant picture taken in Nikon Center

So i had intended to go to Nikon showroom in Berjaya Times Square to ask some question and also to try out some other camera on display there. Its a show room where you can touch feel play and do things with Nikon products, and ask loads of question about Nikon.
I met with Mr Chew there, probably a curator of the center, and i had asked him about the service issue and he has told me where was the Nikon service center. Situated in Menara PKNS PJ near PJ Hilton, you cannot miss it, it is one of the tall buildings there. Nikon is on the 11th floor. So i had some chat and lesson about DSLR with Mr Chew and he loaned me a lens to play with, a high end, nano, high speed 70mm 200mm lens. cool lens. heavy, but cool, its about the speed. I didnt have moving objects so i couldnt see the difference. I then spoke with him about loaning a lens but he couldnt as it was only for the show room you can test it there but not at home. So then he asked me when did i sent the lens, i said just now. And he told me why not try my luck to sent to Nikon center and he said, Nikon should repair my lens in 3 to 5 days tops. Since Friday either the dealer or me will sent at the same time he told me why not i sent myself.
So i returned the heavy lens and rush to the dealer.


Random pictures

When i went back to the dealer, i asked for my lens back then the guy was puzzle. The dealer why dont want them to sent the lens? I said i wanna try sent to Nikon by myself. They said Nikon will not entertain walk in and the service is very poor, and i said, never mind let me try once and sent to Nikon, if what they say is true i will sent by them after CNY, as CNY is so near i couldn't let my camera alone with no lens. what a waste. thats the time to take photos. everyone is a model. They insisted that Nikon will not loan me a lens, which was they thought was not possible for a large company. Plus sending on my own will take ages to get it done.. But i insist that i wanna try. So after much pestering me not to take away the lens, i eventually took it away. At one point i was so into what they said i wanted to abandon my mission to Nikon. When i took the lens away they like wanna cry, like lost some sales or something, i told the nice guy, dont misunderstand, i know your service is good, but i wanna try my luck no worries. Anyway its my lens what.


Next day went to Nikon first thing in the morning and sent the lens for repair. Ok this is what Nikon front desk said. Sir your lens i think is giving trouble, probably the motor, but i will let them check all. I ask when will it be ready? They need 3 to 5 days to check it out, to see what problem and do they have a parts in stock, So i ask can she check if there do they have stock now. She said she cant, so i ask what if no stock what can they do. I need to use the camera. She said, if Nikon cannot repair in time "CNY dead line" and you need to use your camera, you can request for a loan lens. I said why not you loan me one now? She said now cannot we need to see if it really require that long, so i said ok, if thats the case i will sent in and bare for 3 to 5 days. Thats next Wednesday. Not so bad, at least if 3 to 5 days cannot i can op for loan lens, 18 55mm will do also, i dont care. anything will do. So left with less worries of no lens at all.


I did my work on Friday, and guess what. I received a SMS from Nikon saying " you Nikon service item is ready for collection.. call bla bla and collect Mon Friday 10 am to 5.30 pm, " i was like hey, what a great news. to confirm it is true i gave Nikon a call, And the lady on the phone said, yes sir your lens is ready for collection, i was like wow.. thats very very fast.

So i took my service form, put my things into the office, and then shoot straight to Nikon, Bare in mind they resolve my problem in a few hours time. I was impressed. It was all joy.
I went there, and present my service paper, and the lady who attended me this morning said, did you come this morning? i said yes, its me, So she checked and there was it. My lens, and i fitted it and test and test and test, Took a lot of pictures some included in this blog.

and was happy, signed the form and called my wife and went home, went to Setia alam park, and took photos, how joyful.


so now the question is, why does the Dealer insist me to sent it through them ? And how come they bad mouth telling me Nikon service sucks. I was wondering, were they planning something to trap me and make me pay more money? i dont know, since Nikon center is so near my office i will sent future repair by myself next, Sorry mr Dealer i don't trust you now, only to buy cheap things from you,

Were they planing to tell me that the lens cannot repair, and i spoil it due to human error and ready to charge me an amount? Were the dealers planing to do that, it makes me curious to think like that now as i was told in forum jokingly saying the dealer wants to charge me. probably what he say is true... as i keep thinking now, since after Mr Chew told me to sent on my own, Plus Nikon is ready to loan me a lens and it takes 3 to 5 days to get a service done, and not 2 weeks. which proposed by the dealer.


So i got my repair done within a few hours, Its great work for Nikon People and i respect them all time now. Once is good enough.

So what is the dealer hiding? In fact i want to Thank Mr Chew and Mr Simon for telling to sent on my own, Also thank Nikon staff for quick action.

Question is, can we trust the dealer, of course i got nothing happened but i will sent by my own next time.

1 comment:

  1. I wonder why my pictures are being crop on the left, is it too large the pictures, should i change some settings? anyone care to help

    ReplyDelete